Privacy Policy

Chances Fort St John Casino Privacy Policy

This Privacy Policy applies to the Chances Fort St John Casino website (the "Site") and any related services offered by us (collectively, our "Services"). This policy explains what information we collect from you when using our Services, how we use it, and with whom we share it.

We take your privacy seriously. We want you to feel confident that your personal data is safe with us.

Information Collection

When you register or create an account on the Site, we may ask for certain personally identifiable information (hereinafter referred to as "Personal Data") from you, including but not limited to:

• Your name and surname
• Date of birth
• Email address
• Contact details

We also collect non-personally identifiable data when you use our Services, such as IP addresses, browsing behavior, or device information.

Use of Personal Data

Your Personal Data may be used for the following purposes:

• To provide access to your account and allow you to use our Services.
• To send emails with important updates about your activity on the Site or any changes we make to our services (where applicable).
• For analysis, improvement, and optimization of our services.

Data Sharing

We may share your Personal Data with third-party service providers who assist us in providing our Services. These companies are contractually bound not to use or disclose your data for any other purpose than the one described above.

Your Personal Data is also subject to disclosure where necessary by law, including under a court order, or as required to prevent harm to yourself or others.

Data Protection and Storage

We implement technical measures designed to ensure that all collected data is stored securely. We store your data in servers located within our infrastructure in accordance with the applicable laws of England.

Our platform has security standards that are certified by international organizations, such as PCI DSS (Payment Card Industry Data Security Standard) which means we have strict data encryption for sensitive information.

Retention Period and Your Rights

Your Personal Data will be retained only for a reasonable period or as long as it is necessary to fulfill the purposes outlined above. You have the right to request access to your personal data at any time by contacting our Support Team using our contact form (available on the website). We'll provide you with information about managing, deleting and correcting this information.

Cookies

Our site uses cookies to help personalize content for your needs and preferences and analyze traffic to and from the site. Cookies are small pieces of text data that a web server stores in your browser when you visit our website. For more detailed information please refer to our Cookie Policy (see below).

Cookie policy is as follows:

Our Site uses "cookies" – small pieces of text stored on your computer or other devices - to improve user experience by making browsing and using our services easier, faster, and smoother.

These cookies are necessary for the proper functioning of the site. We use them to:

• Save preferences regarding data usage (for instance what data we can save with your consent).
• Send session tracking.
• Personalize content on our website based on visitor behavior.
• To enhance our advertising service.

Our main cookies categories include functional, performance, and third-party cookies:

1. Functional Cookies: enable you to navigate the site quickly, by storing settings.

2. Performance Cookies: measure your interaction with our online products to identify usage trends, which can be used for various purposes such as optimization of website structure, layout or content. Our Service Provider may collect this data via these cookies and send it to their server (wherever it is located).

3. Third-Party Cookies: we work closely with partners who help improve the user experience.

Cookies have limited lifetime. Some are used for a session (up to 24 hours), while others remain stored longer term on your computer or other devices to give you more personalized features and enhanced functionality, helping us get closer to what our users want from a website like ours.

Changes

We may update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site.

If we make significant or material changes in the way we collect, use, and share your Personal Data, we will provide you with clear notice to obtain consent for such processing before it is used by us.

Complaints

We are committed to protecting any data that you give us. If at all possible please let us know if there have been unauthorized access or breaches in our systems so we can inform others and review how your private info was accessed (if applicable).

If, however, this happens due no fault of ours, or we fail to comply with relevant legal requirements as defined in current legislation such laws being amended then you may lodge a complaint with the local regulator.

Definitions

For the purposes of this Privacy Policy, "Personal Data" means any data relating directly or indirectly to an identified natural person; and includes but is not limited to contact information including email address (electronic identifiers), identification numbers issued by public authorities etc.